Sasria is offering an exciting Customer Experience Intern position in Sandton for recent graduates across various disciplines. This entry-level role provides an excellent opportunity for candidates with a bachelor’s degree in business, marketing, psychology, or related fields to gain practical experience in customer service and administrative support.
Location: Sandton, South Africa
Position: Customer Experience Intern
Reference Number: SAS250227-1
Qualifications:
- Bachelor’s degree in one of the following fields:
- Business Administration
- Marketing
- Customer Experience
- Communication
- Psychology
- Consumer Behaviour
- Data Analytics
- Business Analytics
Experience:
- No post-qualification experience required.
Tasks & Responsibilities:
- Administrative Support:
- Document preparation, meeting scheduling, and maintaining records of customer complaints/queries.
- Provide support in resolving customer service-related queries, particularly with claims activities.
- Customer Experience (CX) Reports:
- Assist in the preparation of CX reports, presentations, and insights from customer data.
- Ensure tasks are completed on time and procedures are implemented to address queries.
- Stakeholder Coordination:
- Coordinate both internal and external stakeholder engagements to ensure smooth communication.
- Take minutes for engagements attended by the Customer Care Space (CCS).
How to Apply:
- Visit the Sasria careers portal: Sasria Careers Portal
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