Sage, a leading FTSE 100 tech company, invites graduates to apply for its 12-month Customer Experience Internship in Midrand, Johannesburg. This hybrid role (3 office days/week) offers hands-on training in telephonic support, system updates, and issue resolution using Sage’s accounting and HR software. Ideal candidates will have Matric, basic tech skills, and strong communication abilities. The selection process includes gamified assessments and video interviews. Starts 1 August 2025. Promotes diversity – accommodations available.
Location: Midrand, Johannesburg, Gauteng, South Africa
Duration: 12 months (starting 1 August 2025)
Work Arrangement: Hybrid (3 days per week in the office)
Sage, a globally recognised FTSE 100 tech company, is seeking dynamic, customer-oriented graduates for its Intern: Customer Experience programme. This internship offers a rare opportunity to gain real-world experience in customer service while working with cutting-edge technology and seasoned professionals in the industry.
Key Responsibilities
- Telephonic engagement with Sage customers
- Update internal customer systems
- Resolve outstanding issues and guide customers on solutions
- Educate users on IVR systems and customer portals
- Report trends and key findings to Customer Experience leads
Eligibility Criteria
To qualify for the internship, applicants must have:
- Matric (Grade 12)
- A degree or national diploma is an added advantage
- Basic Microsoft Office and computer skills
- Excellent telephonic etiquette and communication skills
- A clear criminal record
- Good understanding of Accounting, Payroll & HR environments
- Strong interpersonal skills and team spirit
- A proactive, motivated attitude and desire to grow
What to Expect from the Application Process
- Apply online with your CV
- Complete a gamified, bias-free assessment via Harver
- Submit a recorded video interview
- Attend an Assessment Centre if shortlisted
- Successful candidates join Sage on 1 August 2025
Sage is committed to diversity and inclusivity. If you need any adjustments to thrive during the application process, contact [email protected].
How to Apply
Apply for Sage Customer Experience Internship
(Note: This placeholder link appears incorrect. Please visit www.sage.com or check Sage’s careers portal for the correct application link.)
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